freelancer
Email Verified Identity Verified Julie Pearl Colina
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Member since January 2, 2021
Profile health 90%

E-commerce/Shopify Manager | WordPress | SEO | Customer Support

  • $8.00 - $10.00 / hr
  • Philippines
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Over 5 years of experience in the BPO industry and more than 3 years as freelance eCommerce Manager.

I bring experience combining virtual support, sales, customer service, SEO, SMM, website maintenance & support, market research and other administrative responsibilities with technical background. Trained in customer service and online marketing with experience in Shopify other e-Commerce websites using WordPress and associated plug-ins. I have worked on my own and as part of a team. I am more than willing to delve into other areas if needed, as I enjoy learning about a variety of subjects.

I understand what it is like to have to worry about running your business as well as working in your business. I can help you with your daily work and free up your time so that you can focus on your core business.

The areas I’d like to help you with are:

  • Virtual Assistant – I can be the third hand that you needed but never though existed. I can help you with a lot of stuffs, small things that gets in your way in managing your business, even the bigger ones like supporting and administering your website.
  • Customer Service – Phone, Email and Chat Support. Provide an excellent service and customer satisfaction is always my priority, after all we are customers too in different ways.
  • Social Media Management – Social media strategy and planning. Social media calendars. Research. scheduling, image design, message monitoring, social media reports.
  • Web Management – Planning, Designing, Testing. Security. Support. I focus on WordPress websites. I support websites that are fast, secure, and easy to manage. Every site I produce is designed to fit your individual needs. I make sure that the product meets the required quality standards including reliability, security, usability and performance.
  • Shopify / eCommerce – Set-up. Product listings. Order fulfillment. Customer Support. Graphic design and support.
  • Admin Responsibilities – End to end project management. Research. Data Entry. Lead Generation.
  • SEO – On/off page SEO, keyword research, optimization, link building.

 

Tools I am skilled in include:

  • WordPress
  • Shopify
  • Adobe Photoshop
  • Canva
  • Jira
  • MailChimp
  • LeadPages
  • WooCommerce
  • Zoho Desk
  • Pipedrive
  • MS Project, Word, Excel
  • Outlook
  • Google Docs, Google Drive, Google Analytics
  • Dropbox
  • Evernote
  • Freedcamp
  • Slack

 

My project experience ranges from large scale multi-national projects to small startups and solo entrepreneurs. I also have significant experience in managing third party contractors and remote project teams.

Please let me know if I can help you.

Cheers!

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